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SHIPPING & DELIVERY POLICY
How does the delivery process work?
- Once our system processes your order, the orders are sent to our production unit where they are handcrafted to perfection by our skilled artisans.
- After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
- Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
What is the estimated delivery time?
- Since all our products are handcrafted and only made to order, we usually dispatch most orders within 3-5 business days (excluding Sundays and public holidays).
- If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of the order date.
- Delivery times are influenced by product availability, geographic location, your shipping destination and the courier partner's time-to-deliver in your location.
- You should receive your products within 5-7 working days.
What are the shipping charges?
- All the orders placed with Egoss will be delivered to you at free of cost.
How are orders placed on Egoss delivered to me?
- All orders placed on Egoss are dispatched through our courier partners Shiprocket and Delhivery.
How can I get my order delivered faster?
- Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area pincode is serviceable, you will receive communication from our end.
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