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FLAT 5% OFF ON PREPAID ORDERS OF UPTO 2 PAIRS FLAT 10% OFF PREPAID ORDERS OF 3 OR MORE PAIRS CUSTOMER CARE - 9258026536, 8279976332 HANDCRAFTED IN AGRA, SINCE 1989 FLAT 5% OFF ON PREPAID ORDERS OF UPTO 2 PAIRS FLAT 10% OFF PREPAID ORDERS OF 3 OR MORE PAIRS CUSTOMER CARE - 9258026536, 8279976332 HANDCRAFTED IN AGRA, SINCE 1989
CUSTOMER CARE — 9258026536, 8279976332

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Returns and Exchanges


RETURNS POLICY

We have a no return policy, products can be easily exchanged for a different size or any other product of your choice from the online store.

EXCHANGE POLICY

Items can be easily exchanged by visiting Exchange Support section on our website. Exchange requests need to be raised within '7 days’ from the date of delivery. 

Items can only be replaced ONCE per order.

Return & Exchange Eligibility

  • Product Exchanges: We accept exchanges 7 days from the date of delivery. The item must be returned in its original packaging.
  • Returns & Cancellations: Returns and cancellations are not allowed. All sales are final. Only exchanges are permitted within the 7-day period.

PLEASE NOTE:

1) No size replacements for OUT OF STOCK articles.

2) No replacement for plus sizes (UK 12 to UK 16) as they are made to order only.

3) No replacements / exchanges for SALE articles which are under Rs.2699

4) No replacements / exchanges for Accessories like Insoles, Lugagge Tags or Coasters.

EXCHANGE PICK-UPS

After raising an exchange request on the website, we will review and accept your request. Post that, a pick-up will be arranged for your order.

During pick-up, your product will be checked for the following conditions:

Product should be unused, undamaged and in brand new condition with all tags and packaging.

Your Exchange Order will be dispatched after the picked up shipment is received at our warehouse. Exchange Orders will be shipped within 7 working days from the date we receive your product.

IMPORTANT NOTE:

All terms and conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the competent courts located in Agra, Uttar Pradesh only.